- The Hire Shop
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We always strive to put our customers first. Our company culture breeds an environment ideal for partnerships and our objective is to provide our customers with true added value for every pound spent with A-Plant.
To underline our commitment to our customers we have created a Customer Charter which outlines the standard of service customers can expect from A-Plant:
- Our Commitment to Quality Service Standards will reflect our market position.
- We will be professional and courteous in our dealings with our customers every time.
- We will at all times endeavour to understand fully our customers’ needs and exceed their expectations.
- Our service and advice will provide the most effective solutions for our customers.
- We will provide prompt and efficient service in the delivery, maintenance and collection of our equipment.
- Our pricing will always be fair and competitive and will represent value for money for our customers.
- We will endeavour to supply our customers with the most up-to-date equipment and we will always put safety first.
- We will provide complete and accurate documentation to support all transactions with our customers.