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When dealing with A-Plant, you can be assured that we are totally committed to ensuring we exceed your expectations every time.
To underline this commitment, we’ve introduced the A-Plant Guarantee. This is a guarantee that ensures you get the equipment you need, when you need it.
We’ll deliver within 60 minutes of the quoted delivery time, or the hire that day is free. We know how important it is for you to keep your projects on track, and with our on-time delivery guarantee, you can depend on A-Plant to schedule and deliver equipment when you need it, avoiding costly delays.
If you visit an A-Plant depot to hire a guaranteed stock item that is unavailable, we’ll provide free delivery from another of our depots directly to your site. It’s simple – if the equipment you need isn’t available, we’ll source it and deliver the equipment free of charge.
We’ll repair or replace down equipment within 4 hours of the call for service, or the hire that day is free. At A-Plant we understand how crucial it is for your equipment to be in good working order. We are committed to resolving any equipment problems you may encounter.
Out-of-Hours Response Guarantee
A quick response for emergency out-of-hours delivery or service calls is crucial. A member of our team will respond to out-of-hours calls within one hour, or a day’s hire is free. We are committed to reacting to emergencies quickly and decisively – no matter what time you place the call.
For more information on the A-Plant Guarantee, just get in touch.