Customer Service Apprentice - Carlisle

Job Reference: APR0004

  • Job Category: Apprenticeships

A-Plant is one of the UK's leading rental equipment companies. A FTSE100 company which offers superb training opportunities, a supportive working environment and scope for progression, we're an employer of choice too. 

As a Top 100 Employer of apprentices, with over 140 across the UK, A-Plant has an excellent apprenticeship programme which is growing each year and we want you to be a part of it! 

 

  • Location: Carlisle
  • Closing Date: 30/06/2017
  • Package: 10500

Job overview

We are currently recruiting for customer service apprentices to join us to embark on a 1-year Apprenticeship Programme.

Roles and responsibilities

Based in one of our Service Centres, working on the Hire Desk, you will work towards customer service apprenticeship qualification. You will learn to:

  • Work on the hire desk delivering excellent customer service.
  • Provide advice and guidance to customers to help them hire the correct equipment.
  • Build effective customer relationships and resolve customer issues promptly and satisfactorily.
  • Promote a range of ancillary services and benefits to customer.  

Skills required

The right candidate should possess the following skills: 

  • Excellent organisational skills. 
  • Ability to carry out instructions. 
  • Adhere to Health & Safety.
  • Problem- solving skills.
  • Must have GCSE Grade C or above ( or equivalent ) in Maths & English.

Benefits

As well as being part of an award winning apprenticeship team, you will receive a- 

  • Starting salary of £10,500.
  • Annual salary increase during apprenticeship programme.
  • 23 days holiday plus bank holidays. 
  • Annual Incentives.