We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy by updating this page from time to time. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 30 May 2012.
What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What are web cookies?
A cookie is a small piece of data sent from a website and it is stored as a small text file on your computer hard drive. This occurs when you are browsing a website.
Cookies perform various roles on a website and most cookies are unobtrusive and harmless. Cookies cannot carry viruses and cannot install malware on your computer.
Some cookies on our site are essential, and the site will not work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.
We also use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customers' needs. We only use this information for statistical analysis purposes, the data is then removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of the website.
How can you manually block or remove your cookies?
You have the ability to change the settings on your internet browser to accept all cookies, to notify you when a cookie is set, or not to receive cookies at any time, although this may mean that some services on our site cannot then be provided to you.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
For help in deleting A-Plant cookies, please refer to the relevant link below.
- Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
- Microsoft Internet Explorer: http://support.microsoft.com/kb/196955
- Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
- Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
- Opera: http://www.opera.com/browser/tutorials/security/privacy/
Please note that by deleting our cookies, or disabling future cookies, you may not be able to access certain areas or features of our site, and you will prevent us from obtaining valuable analytics information that helps us to improve the content and functionality of our site.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at our support office address below, or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting, if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held about you, please write to our support office at 102 Dalton Avenue, Birchwood Park, Birchwood, Warrington, Cheshire, WA3 6YE.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.